The Community Ownership Model aims to:
- Establish a rapport with at-risk young people aged 12-25 years, who frequent the targeted areas, particularly after hours
- Provide information, ongoing case management support, crisis intervention and targeted referrals to appropriate community support agencies for the young people
- Reconnect young people with the general community and positive community support systemsNetwork with key services in the local community to engage them around the project’s aims and provide support through developing referral protocols and targeted resources
- Form coalitions between youth service and community providers, the Council, local businesses and young people to address the needs of all parties across the City
- Maintain regular communication with all stakeholders, including establishing a Consultative Committee with key stakeholders to guide the ongoing development and evaluation of the project
- Consult with young people about their public space, and recreational/entertainment needs and ensure that they are incorporated into the management and development of public spaces and recreational activities for the region
Mum and I were fighting all the time and it wasn’t a happy place for me anymore. I had told Mum that one of her relatives had sexually abused me. I don’t know why but she didn’t believe me. I think that is what hurt me the most – I’m her daughter and she is supposed to protect me but when I finally got up the courage to tell her what had been going on, she turned her back on me.
In 2007, Open Family Australia secured funding through the Property Industry Foundation for the refurbishment and fit out for a mobile youth outreach service for Sydney. Recognising that Sydney's CBD is well catered for by other agencies, Open Family Australia decided to launch this service into Sydney's western suburbs, frequenting hot spots in the Warwick Farm, Liverpool and Fairfield regions. 
The Melbourne Chatterbox operates three nights a week in Melbourne's CBD and inner suburbs. The service is manned by a team of volunteers headed up by Open Family Australia's Volunteer Coordinator and Chatterbox Volunteer Committee. The service has been operational in Melbourne since 2002 and is proudly supported by Cabrini Health, the Tattersalls Foundation and PFD Foods.
Our recycled boutique stocks a large range of quality women's, men's and children's clothing and accessories as well as books and bric 'a' brac.
Open Family Australia works in Victoria and NSW, providing Outreach support to young people at risk in these communities. 
Assertive Outreach is a model that offers youth focused services to street frequenting young people in the environments where they congregate. This model of providing comprehensive ongoing support in all aspects of a young person’s life, rather than just concentrating on one issue is successful, as it provides the young person with support from a worker who is available for all their needs and who also works to integrate them into mainstream society.
